Help Center

Learn more and keep moving forward

We’re here with the help and advice you need to bring your idea to life. When you’re ready to get online, we’re prepped, trained, and ready to guide you from start to success.

  • Posting Auto Classifieds
  • Posting Problems
  • Replying To Ads
  • Searching For Ads
  • Managing Your Account
  • Fraud/Scam
  • Adding Videos To Ads
  • General Questions

Posting Auto Classifieds

Have a question about posting a new auto classified Ad? Browse through our FAQ Classified Ads section to solve all your questions about posting.
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  • 1. How Do I Renew My Classified Ad?
     

    How Do I Renew My Classified Ad?

    Three days before your ad is set to expire a "Renew" button will appear on the Manage Listings page next to the ad. Simply click the button to renew your classified ad. Our system will also send you an email with an option to renew your classified ad before your ad expires.


     

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    Was this answer helpful ? Yes(10) / No(0)
    Viewed 1187 Times
  • 2. How Do I Delete My Classified Ad?
     

    How Do I Delete My Classified Ad?

    You can delete your / my classified ad by logging in to your account and going to the Manage Listings page. From there, select which ad you want to remove and click "Delete". Please be aware that once you delete an ad the action cannot be undone. If you are ready to delete your ad click "Delete".


     

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    Was this answer helpful ? Yes(2) / No(0)
    Viewed 1055 Times
  • 3. How Do I Add Or Remove Pictures?
     

    How Do I Add Or Remove Pictures?

    You can add or remove pictures by logging in to your account and going to the Manage Listings page. From there, select the ad you want to change and click "Edit".

    Scroll down to the Images field where you can manage the pictures for your ad. Click the "Choose File" button to browse your computer or phone for pictures to upload.

    Each ad can have up to 20 pictures. Drag and drop to change the order the pictures are shown.  And if you need to delete pictures click the "Delete Permanently".

    When you are done making changes to your ad, click the "Save Changes" button at the bottom of the page to save your changes.


     

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    Was this answer helpful ? Yes(8) / No(0)
    Viewed 1030 Times
  • 4. Why Is My Location Different Than The One I Selected?
     

    Why Is My Location Different Than The One I Selected?

    When you provide your city or ZIP/Postal Code when creating your ad, it automatically maps your exact location to the closest location in our system. So, while it shows your / my location is different than the one you selected, your listing will still show up in the city you posted it in when users search for that location. Providing the exact address will pinpoint your location on the map.


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    Was this answer helpful ? Yes(11) / No(0)
    Viewed 1116 Times
  • 5. When Will My Ad Expire?
     

    When Will My Ad Expire?

    When Will My Ad Expire? Free ads expire in 120 days. 3 days before the expiration date, an email will be sent to notify you to renew your ad.

    Featured ads expire in 30 days. 3 days before the expiration date, an email will be sent to renew your featured ad.


     

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    Was this answer helpful ? Yes(13) / No(0)
    Viewed 1584 Times
  • 6. Can I Post My Ad Over The Phone?
     

    Can I Post My Ad Over The Phone?

    Can I post my ad over the phone? Yes, you can contact us anytime and we will help you get started.

    1. Email us anytime and our support team will contact you within 24 hours. Email Support Form
    2. Us our live chat and we will assist you live online. Simply click the blue message circle on the bottom right of every page.
    3. You can call us at (901) 401-1412

    But, posting an ad on Auto Market USA is easy! Simply click the “Post To Classifieds” link at the top of any page. This will guide you through our simple posting process.


     

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    Was this answer helpful ? Yes(6) / No(0)
    Viewed 1769 Times
  • 7. Who Will See My Classified Ad?
     

    Who Will See My Classified Ad?

    Who Will See My Classified Ad? Auto Market USA is used throughout the United States. If you post your classified ad in a particular city. The ad will be visible to everyone browsing the city level and county level.

    However, if you do not specify a city the default location United States.


     

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    Was this answer helpful ? Yes(5) / No(0)
    Viewed 956 Times
  • 8. How Many Ads Can I Post And Can I Post My Ad In Multiple Cities?
     

    How Many Ads Can I Post And Can I Post My Ad In Multiple Cities?

    How Many Ads Can I Post? There is no limit to the number of new and unique ads you can post. However, per our policy we ask that you please do not post the same ad more than once in 48 hours and do not post the same ad in more than one city or category.

    Duplicate ads may be removed without warning. With the way our search works, if you post your ad in a particular city our system will automatically display the ad in search results for nearby cities as well.

    This way your ad gets better visibility without you having to re-post it.


     

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    Was this answer helpful ? Yes(8) / No(0)
    Viewed 1485 Times
  • 9. Can I Put a Link In My Ad?
     

    Can I Put a Link In My Ad?

    Can I Put a Link In My Ad? Yes, you can post a link in your ad. If you enter a web address starting with http it will become a click-able link in your ad.

    Avoid putting a comma or other punctuation at the end, as it may be considered part of the address.


     

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    Viewed 1455 Times
  • 10. Are Classified Ads Free To Post?
     

    Are Classified Ads Free To Post?

    Are Classified Ads Free To Post? Yes. Auto Market USA is 100% free. You can post ads, browse ads, and respond to ads all for free.

    You are welcome to post a classified ad for free at any time. We do offer featured ads and dealers packages.


     

    More
    Was this answer helpful ? Yes(9) / No(0)
    Viewed 1745 Times
  • 11. Do I Need An Account?
     

    Do I Need An Account?

    Yes, you need to register for posting new ads. This is to insure the quality and security of personal information.

    When someone replies to your ad, your email is hidden and the reply process is through Auto Market USA. This is to protect you from getting scams or spam. You do have the option to show your email. If it is your personal email, we don't advise to show it.

    You also need an account to manage the ads you created.

    Registering is 100% free. You also can register with your Facebook Account.


     

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    Was this answer helpful ? Yes(10) / No(0)
    Viewed 1935 Times
  • 12. How Do I Publish An "Unpublished" Classified Ad?
     

    How Do I Publish An "Unpublished" Classified Ad?

    To publish a classified ad that is showing as "unpublished", simply log in to your account and go to the Manage Listings page. From there, click the "publish" button under your classified ad. (It may take up to 24 hours for your ad to appear in search results.)


     

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    Viewed 990 Times
  • 13. How Do I Receive Messages?
     

    How Do I Receive Messages?

    If someone responds to your ad by filling out the “Respond to this ad” section, our system will relay the message to your email address. You can then reply directly to the person who sent you the inquiry. You may want to check your junk/spam mail folder to make sure messages are not being sent there by accident.


     

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    Viewed 2046 Times
  • 14. How Do I Search For My Ad?
     

    How Do I Search For My Ad?

    You can search for your ad two ways. You can type your ad ID number into the search bar and our system will take you directly to your ad. Or you can set your location to the same location as your ad and go to the category your ad was posted in.

    If you posted the ad recently, it should be on the first page of that category. (It may take up to 24 hours for your ad to appear in search results.)


     

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 939 Times
  • 15. How Do I Create An Account?
     

    How Do I Create An Account?

    Use the Registration Form to create an account for posting automotive classified ads. You do not need an account to browse or respond to ads.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1105 Times
  • 16. How Do I Renew My Classified Ad?
     

    How Do I Renew My Classified Ad?

    Three days before your ad is set to expire a “Renew” button will appear on the Manage Listings page next to the ad. Simply click the button to renew your ad. Our system will also send you an email with an option to renew your ad before your ad expires. 

    More
    Was this answer helpful ? Yes(2) / No(0)
    Viewed 1476 Times
  • 17. How Do I Delete My Classified Ad?
     

    How Do I Delete My Classified Ad?

    You can delete your classified ad by logging in to your account and going to the Manage Listings page. From there, select which ad you want to remove and click "Delete".

    Please be aware that once you delete a classified ad the action cannot be undone.


     

    More
    Was this answer helpful ? Yes(2) / No(0)
    Viewed 998 Times
  • 18. How Do I Place a Featured Classified Ad?
     

    How Do I Place a Featured Classified Ad?

    When publishing a new classified ad you have the option for a Featured Classified Ad.

    Simply check the featured option and click  the "Proceed to Payment" button.


     

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    Was this answer helpful ? Yes(2) / No(0)
    Viewed 1003 Times
  • 19. How Do I Add A Video To My Classified Ad?
     

    How Do I Add A Video To My Classified Ad?

    How Do I Add A Video To My Classified Ad? When creating a new add just copy and paste your video url in the "Video URL" section.

    It must be a YouTube or Vimeo URL.

    You can always come back and add a video to existing ads. Just go to your Manage listing page and edit the ad you want your video in. Add your video url in the "Video URL" section.


     

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    Was this answer helpful ? Yes(3) / No(0)
    Viewed 2576 Times
  • 1. How Do I Delete My Classified Ad?
     

    How Do I Delete My Classified Ad?

    You can delete your / my classified ad by logging in to your account and going to the Manage Listings page. From there, select which ad you want to remove and click "Delete". Please be aware that once you delete an ad the action cannot be undone. If you are ready to delete your ad click "Delete".


     

    More
    Was this answer helpful ? Yes(2) / No(0)
    Viewed 1055 Times
  • 2. How Do I Add Or Remove Pictures?
     

    How Do I Add Or Remove Pictures?

    You can add or remove pictures by logging in to your account and going to the Manage Listings page. From there, select the ad you want to change and click "Edit".

    Scroll down to the Images field where you can manage the pictures for your ad. Click the "Choose File" button to browse your computer or phone for pictures to upload.

    Each ad can have up to 20 pictures. Drag and drop to change the order the pictures are shown.  And if you need to delete pictures click the "Delete Permanently".

    When you are done making changes to your ad, click the "Save Changes" button at the bottom of the page to save your changes.


     

    More
    Was this answer helpful ? Yes(8) / No(0)
    Viewed 1030 Times
  • 3. I Am Having Trouble Uploading My Pictures?
     

    I Am Having Trouble Uploading My Pictures?

    I Am Having Trouble Uploading My Pictures? If your images are very large, they may take extra time to upload. Especially if your internet connection is a bit slower than others. We recommend that you try making your images smaller by using photo editing software on your computer. You can also try adjusting the settings on your camera so that pictures are saved at a more reasonable size, like 1024x768.


     

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    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1924 Times
  • 4. How Do I Search For My Ad?
     

    How Do I Search For My Ad?

    You can search for your ad two ways. You can type your ad ID number into the search bar and our system will take you directly to your ad. Or you can set your location to the same location as your ad and go to the category your ad was posted in.

    If you posted the ad recently, it should be on the first page of that category. (It may take up to 24 hours for your ad to appear in search results.)


     

    More
    Was this answer helpful ? Yes(1) / No(0)
    Viewed 939 Times
  • 5. How Do I Delete My Classified Ad?
     

    How Do I Delete My Classified Ad?

    You can delete your classified ad by logging in to your account and going to the Manage Listings page. From there, select which ad you want to remove and click "Delete".

    Please be aware that once you delete a classified ad the action cannot be undone.


     

    More
    Was this answer helpful ? Yes(2) / No(0)
    Viewed 998 Times
  • 1. How Do I Respond To An Ad?
     

    How Do I Respond To An Ad?

    How Do I Respond To An Ad? To respond to an ad, simply fill out the “Respond To This Ad” section including the “Your Name” field, “Your email” field, and the “Message” field. When you are done creating your message simply click the “Send Message” button. Our system will send the message to the author of the ad.


     

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    Was this answer helpful ? Yes(10) / No(2)
    Viewed 1132 Times
  • 2. Can I Contact People Who Have Looked At My Ad?
     

    Can I Contact People Who Have Looked At My Ad?

    Can I Contact People Who Have Looked At My Ad? Unfortunately, we have no way of identifying the people who have looked at your ad. However, if someone responds to your ad, our system will send the message to your email address.

    Additionally, people may decide to call you on the telephone, if you included your number in your ad listing.


     

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    Viewed 1701 Times
  • 3. I Have Not Received Any Replies To My Classified Ad?
     

    I Have Not Received Any Replies To My Classified Ad?

    I Have Not Received Any Replies To My Classified Ad? If you have not received any replies to your classified ad it does not mean you did something wrong. It is not unusual for it to take some time before someone responds to your classified ad.

    We do recommend checking your junk/spam mail folder to make sure messages are not being sent there.


     

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    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1040 Times
  • 1. Do I Need An Account?
     

    Do I Need An Account?

    Yes, you need to register for posting new ads. This is to insure the quality and security of personal information.

    When someone replies to your ad, your email is hidden and the reply process is through Auto Market USA. This is to protect you from getting scams or spam. You do have the option to show your email. If it is your personal email, we don't advise to show it.

    You also need an account to manage the ads you created.

    Registering is 100% free. You also can register with your Facebook Account.


     

    More
    Was this answer helpful ? Yes(10) / No(0)
    Viewed 1935 Times
  • 2. How Do I Create An Account?
     

    How Do I Create An Account?

    Use the Registration Form to create an account for posting automotive classified ads. You do not need an account to browse or respond to ads.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1105 Times
  • 3. How Do I Login To My Account?
     

    How Do I Login To My Account?

    To login to your account go to our LogIn page and enter your email address. The password you created. If you do not remember your password or you have not yet created a password for your account. Click the Lost Your Password? link to have an email sent to you with either a copy of your password or instructions on how to create one.


     

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    Was this answer helpful ? Yes(0) / No(0)
    Viewed 990 Times
  • 4. How Do I Create A Password?
     

    How Do I Create A Password?

    How Do I Create A Password? You create a password on the Register Form when creating an account.

    An email will be sent confirming your account details.


     

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    Viewed 2020 Times
  • 5. How Do I Change My Password?
     

    How Do I Change My Password?

    To change your password, simply go to the Lost Password page.

    Type in your email and you will receive an email with instructions on changing your password. 


     

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    Viewed 1901 Times
  • 6. What Do I Do If I Can’t Remember My Password?
     

    What Do I Do If I Can’t Remember My Password?

    What Do I Do If I Can’t Remember My Password? If you cannot remember your password, simply go to our Log in page and click the Don't know password? link. On the page that follows, enter your email address and click “Continue”. Our system will send you an email with a link to reset your password.

    Simply click on this link and enter in a new password on the page that follows. Click the "Save changes" button at the bottom of the page when you are finished.


     

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    Viewed 989 Times
  • 7. How Do I Change My Email Address?
     

    How Do I Change My Email Address?

    To change your email address on your account dashboard, simply log in and go to the My Account page. Next, locate the “Your Settings” section and click the “Edit Settings” button. On the page that follows, erase your current email address and enter your new email address. Click the “Save changes” button at the bottom of the page when you are done making changes. The next time you log in you will need to use your new email address.


     

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    Viewed 1031 Times
  • 8. How Do I Log In With My Social Media Accounts?
     

    How Do I Log In With My Social Media Accounts?

    To log in using other accounts. Simply go to our Log in page and click the “Icon” button. You will be required to enter your account credentials.

    If you do not already have an account with us. This will create a new account for you. If you have an existing account that uses the same email address as your account log in. You will be signed into that account.

    If you have an existing account that was created using a different email address than the one used to log in to social accounts. A separate account will be created in our system.


     

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    Viewed 1282 Times
  • 1. How Do I Change My Password?
     

    How Do I Change My Password?

    To change your password, simply go to the Lost Password page.

    Type in your email and you will receive an email with instructions on changing your password. 


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1901 Times
  • 2. How Do I Stay Safe Using Auto Market USA?
     

    How Do I Stay Safe Using Auto Market USA?

    Stay safe with Auto Market USA. We encourage our users to only deal with people that are local and that you can meet in person. Never wire funds and never give out personal information (i.e. social security number, bank account number). For more tips please see our Avoiding Scams page.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 969 Times
  • 3. How Do I Report Scams or Bad Ads?
     

    How Do I Report Scams or Bad Ads?

    How Do I Report Scams or Bad Ads? To report a scam or an ad you feel may be fraudulent. Click the “Report this ad” link on the ad page. This will send notification to our Support Staff to investigate the ad further.

    If you think you have been contacted by a scammer. You can send us a message through our Contact Us page. Please make sure to include details about the scammer such as email address, phone number, or ad ID number.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1354 Times
  • 1. How Do I Renew My Classified Ad?
     

    How Do I Renew My Classified Ad?

    Three days before your ad is set to expire a "Renew" button will appear on the Manage Listings page next to the ad. Simply click the button to renew your classified ad. Our system will also send you an email with an option to renew your classified ad before your ad expires.


     

    More
    Was this answer helpful ? Yes(10) / No(0)
    Viewed 1187 Times
  • 2. When Will My Ad Expire?
     

    When Will My Ad Expire?

    When Will My Ad Expire? Free ads expire in 120 days. 3 days before the expiration date, an email will be sent to notify you to renew your ad.

    Featured ads expire in 30 days. 3 days before the expiration date, an email will be sent to renew your featured ad.


     

    More
    Was this answer helpful ? Yes(13) / No(0)
    Viewed 1584 Times
  • 3. Can I Post My Ad Over The Phone?
     

    Can I Post My Ad Over The Phone?

    Can I post my ad over the phone? Yes, you can contact us anytime and we will help you get started.

    1. Email us anytime and our support team will contact you within 24 hours. Email Support Form
    2. Us our live chat and we will assist you live online. Simply click the blue message circle on the bottom right of every page.
    3. You can call us at (901) 401-1412

    But, posting an ad on Auto Market USA is easy! Simply click the “Post To Classifieds” link at the top of any page. This will guide you through our simple posting process.


     

    More
    Was this answer helpful ? Yes(6) / No(0)
    Viewed 1769 Times
  • 4. How Many Ads Can I Post And Can I Post My Ad In Multiple Cities?
     

    How Many Ads Can I Post And Can I Post My Ad In Multiple Cities?

    How Many Ads Can I Post? There is no limit to the number of new and unique ads you can post. However, per our policy we ask that you please do not post the same ad more than once in 48 hours and do not post the same ad in more than one city or category.

    Duplicate ads may be removed without warning. With the way our search works, if you post your ad in a particular city our system will automatically display the ad in search results for nearby cities as well.

    This way your ad gets better visibility without you having to re-post it.


     

    More
    Was this answer helpful ? Yes(8) / No(0)
    Viewed 1485 Times
  • 5. Are Classified Ads Free To Post?
     

    Are Classified Ads Free To Post?

    Are Classified Ads Free To Post? Yes. Auto Market USA is 100% free. You can post ads, browse ads, and respond to ads all for free.

    You are welcome to post a classified ad for free at any time. We do offer featured ads and dealers packages.


     

    More
    Was this answer helpful ? Yes(9) / No(0)
    Viewed 1745 Times
  • 6. Do I Need An Account?
     

    Do I Need An Account?

    Yes, you need to register for posting new ads. This is to insure the quality and security of personal information.

    When someone replies to your ad, your email is hidden and the reply process is through Auto Market USA. This is to protect you from getting scams or spam. You do have the option to show your email. If it is your personal email, we don't advise to show it.

    You also need an account to manage the ads you created.

    Registering is 100% free. You also can register with your Facebook Account.


     

    More
    Was this answer helpful ? Yes(10) / No(0)
    Viewed 1935 Times
  • 7. How Do I Create An Account?
     

    How Do I Create An Account?

    Use the Registration Form to create an account for posting automotive classified ads. You do not need an account to browse or respond to ads.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1105 Times
  • 8. How Do I Login To My Account?
     

    How Do I Login To My Account?

    To login to your account go to our LogIn page and enter your email address. The password you created. If you do not remember your password or you have not yet created a password for your account. Click the Lost Your Password? link to have an email sent to you with either a copy of your password or instructions on how to create one.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 990 Times
  • 9. How Do I Create A Password?
     

    How Do I Create A Password?

    How Do I Create A Password? You create a password on the Register Form when creating an account.

    An email will be sent confirming your account details.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 2020 Times
  • 10. How Do I Change My Password?
     

    How Do I Change My Password?

    To change your password, simply go to the Lost Password page.

    Type in your email and you will receive an email with instructions on changing your password. 


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1901 Times
  • 11. What Do I Do If I Can’t Remember My Password?
     

    What Do I Do If I Can’t Remember My Password?

    What Do I Do If I Can’t Remember My Password? If you cannot remember your password, simply go to our Log in page and click the Don't know password? link. On the page that follows, enter your email address and click “Continue”. Our system will send you an email with a link to reset your password.

    Simply click on this link and enter in a new password on the page that follows. Click the "Save changes" button at the bottom of the page when you are finished.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 989 Times
  • 12. How Do I Delete My Classified Ad?
     

    How Do I Delete My Classified Ad?

    You can delete your classified ad by logging in to your account and going to the Manage Listings page. From there, select which ad you want to remove and click "Delete".

    Please be aware that once you delete a classified ad the action cannot be undone.


     

    More
    Was this answer helpful ? Yes(2) / No(0)
    Viewed 998 Times
  • 13. How Do I Log In With My Social Media Accounts?
     

    How Do I Log In With My Social Media Accounts?

    To log in using other accounts. Simply go to our Log in page and click the “Icon” button. You will be required to enter your account credentials.

    If you do not already have an account with us. This will create a new account for you. If you have an existing account that uses the same email address as your account log in. You will be signed into that account.

    If you have an existing account that was created using a different email address than the one used to log in to social accounts. A separate account will be created in our system.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1282 Times
  • 14. How Do I Stay Safe Using Auto Market USA?
     

    How Do I Stay Safe Using Auto Market USA?

    Stay safe with Auto Market USA. We encourage our users to only deal with people that are local and that you can meet in person. Never wire funds and never give out personal information (i.e. social security number, bank account number). For more tips please see our Avoiding Scams page.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 969 Times
  • 15. How Do I Report Scams or Bad Ads?
     

    How Do I Report Scams or Bad Ads?

    How Do I Report Scams or Bad Ads? To report a scam or an ad you feel may be fraudulent. Click the “Report this ad” link on the ad page. This will send notification to our Support Staff to investigate the ad further.

    If you think you have been contacted by a scammer. You can send us a message through our Contact Us page. Please make sure to include details about the scammer such as email address, phone number, or ad ID number.


     

    More
    Was this answer helpful ? Yes(0) / No(0)
    Viewed 1354 Times
  • 16. Do You Also Have a Newspaper?
     

    Do You Also Have a Newspaper?

    Auto Market USA is not affiliated with any newspaper or other printed publication. Any ads you submit will only be published in our online Auto Classifieds Listings.


     

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    Viewed 1267 Times

If you are having problems answering your auto market questions, please contact us.



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